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Before Alice Knapp joined the Ferguson Library in 2013, she served as the director of the Frank J. Basloe Library (Herkimer New York), Canastota Public Library (Canastota, New York), executive director of the New Canaan Library (New Canaan, Connecticut) and the Bethel Public Library (Bethel, Connecticut).

In 2003, Alice was named a Library Journal Mover and Shaker. She served as president of the Connecticut Library Association and the Stamford Rotary Club. Alice has also served on many community boards, including World Affairs Forum, Stamford Public Education Foundation, Stamford Partnership, Stamford Downtown Special Services District.